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Does Searix have local technicians to deploy at my event in Singapore?
Yes, there are trained Searix Junior Technicians and Senior Technicians based in Singapore who are able to support your event.
FAQ Category: Event and Campaign Systems
Do you need internet access to use Searix’s lucky draw systems in Singapore?
A stable internet connection is required to operate Searix's lucky draw systems. For events: Most lucky draw event venues in Singapore like Marina Bay Sands Expo...
Is an app installation necessary for this experience?
No app installation is necessary as this is a web browser experience. However, internet access is necessary for both the guest as well as the display.
Can we send the QR codes / E-Invites from an email address we provide?
Yes, you can. We will require you to provide us with SMTP connection details, e.g. server, username and password. Other security and compliance settings might also...
How long does it take to print a name badge?
Generally, the process of printing a badge adds 10 to 15 seconds to the registration process. This time may vary from printer model to printer model....
What is the maximum number of participants your lucky draw systems can support?
The largest Jackpot-Style Lucky Draw we've supported is for 500k participants with more than 4 million chances in total. The Mosaic Wall / Thanos Lucky Draw...
Does your lucky draw system have an auto-inclusion feature so that participants who are not able to make it to the event can also win if they are lucky?
Yes! It also has an exclusion feature for participants that may not win, e.g. temp staff, spouse of employees, or directors of a company. Upon confirming...
Are your registration and lucky draw screens customisable?
Yes, they are fully white-labelled and customisable. Upon confirming an event with us, we will provide you with a channel kit that contains design guidelines so...
Do you have backups in case your system fails?
Yes! We have hourly backups for our RSVP system deployments and 5-minute backups for our on-site deployments, as well as online mirrors for some events to...
What is the maximum number of guests your systems can support?
The largest registration process we've supported is for 30k pax whereas the largest lucky draw we've supported is for 500k participants with more than 4 million...