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Archives: FAQs

S Searix Journal

What is the maximum number of participants your lucky draw systems can support?

July 25, 2021

The largest Jackpot-Style Lucky Draw we've supported is for 500k participants with more than 4 million chances in total. The Mosaic Wall / Thanos Lucky Draw...

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S Searix Journal

Can I customise the design of the vCards?

July 24, 2021

For self-contained QR code vCards, you may customise the design of the QR codes with colours, a logo in the center, and other acceptable QR code...

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S Searix Journal

How can the contact information be updated?

July 24, 2021

If you opt for a self-contained QR code, the entire QR code will need to be re-generated and replaced in all your assets. However, for QR...

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S Searix Journal

Do the vCards need to be hosted online?

July 24, 2021

If your choice of vCards are purely in the form of QR codes, there is no hosting required. All the information of a vCard is self-contained...

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S Searix Journal

Is there a maximum limit of steps, pages or questions that we can include in VSH?

July 13, 2021

The maximum number of steps we have included so far is about 70, for a museum in Singapore. The entire experience took about 3 hours for...

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S Searix Journal

Do I need to install an app to use VSH?

July 13, 2021

It is not necessary to install a separate app - the Searix Virtual Scavenger Hunt runs on your mobile phone's browser. Whether you're using an iOS...

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S Searix Journal

Does your lucky draw system have an auto-inclusion feature so that participants who are not able to make it to the event can also win if they are lucky?

February 17, 2020

Yes! It also has an exclusion feature for participants that may not win, e.g. temp staff, spouse of employees, or directors of a company. Upon confirming...

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S Searix Journal

Are your registration and lucky draw screens customisable?

February 17, 2020

Yes, they are fully white-labelled and customisable. Upon confirming an event with us, we will provide you with a channel kit that contains design guidelines so...

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S Searix Journal

Do you have backups in case your system fails?

February 17, 2020

Yes! We have hourly backups for our RSVP system deployments and 5-minute backups for our on-site deployments, as well as online mirrors for some events to...

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S Searix Journal

What is the maximum number of guests your systems can support?

February 17, 2020

The largest registration process we've supported is for 30k pax whereas the largest lucky draw we've supported is for 500k participants with more than 4 million...

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